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Enrollment Services

Renewal Management

Claims Support

COBRA Administration

HIPAA Services

MyBenefits Online Account Resources



Location:
2727 Old Elm Hill Pike
P.O. Box 148910
Nashville, TN
37214-8910
Ph: 615-831-3800
Fax: 615-831-3838

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Contact IMS

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Take the Hassle and Frustration out of Your Business.


Along with structuring a great benefit package, IMS will handle all of the administrative duties associated with offering these benefits:

Enrollment Services
Renewal Management
Claims Support
Cobra Administration
HIPAA Services
MyBenefits Online Account Resources

IMS is also available to your employees to get answers to benefit questions. We handle COBRA Administration, HIPAA compliance, along with benefit bill reconciliation.


Enrollment Services


We conduct initial enrollment consultations with your employees, as well as enroll new employees upon hire to inform them of benefit plan programs, provisions and procedures.

We also provide Employee Handbooks that include your Company's Benefit Package and Handbook of Policies, in addition to important HIPAA notifications as required by law.

Our Enrollment Assistance Program is one of the most valuable services we provide.

Renewal Management


Renewals are presented at least 30-45 days prior to your renewal date, providing you with ample time to review or change any options to your existing benefit plan.

At IMS, we thoroughly investigate new benefit products and services that become available.

We are committed to providing you with only the BEST benefits and services to both you and your employees.

Claims Support


At IMS, personal attention is our specialty.

We address claims concerns BEFORE they become issues.

We will answer employee questions regarding plan benefits and claim filing procedures, help resolve payment errors, and assist with appeal procedures.

When insurance claims become confusing and complicated, we are here to help.

COBRA Administration


IMS handles all aspects of your COBRA Administration. From the initial COBRA letter sent to the terminated employee, followed by a monthly report to the group administrator, we manage the details from start to finish.

HIPAA Services


In addition to providing newly hired employees with the proper HIPAA notification as required by law, IMS also assista in obtaining the proper certificates of creditable coverage from former health plan administrators.


MyBenefits Online Account Resources


Online Access at Your Fingertips

My Benefits is an online account resource for your and your employees designed to help you understand your benefit plan, allowing you to utilize these programs to your utmost benefit.

Some of the links available for your company's customized online account resource include:


• Benefits Welcome
• Vision Coverage
• Benefit Summary
• Flexible Spending Account
• Eligibility & Plan Cost
• Employee Assistance
• Medical Option 1
  Program (EAP)
• Medical Option 2
• Company Events
• Disability Insurance
• Holidays
• 401 (k) Plan
• Vacation Policy
• Life Insurance
• Parental Leave
• Dental Plan
• Health & Wellness